Chair Demo Program

    Before you outfit your office, take our chairs for a spin.

    Test Steelcase chairs before bringing them to your business. Here's how it works:

    • Contact our customer service team to complete the process
    • We'll send a brand new chair (with black fabric and base) to your doorstep. Keep the chair and the box for 14 days
    • If you like it, we can create an order for your chairs. If you don't, we send you a shipping label and we take the chair back. (Shipping back to us is free, too.)

    Current chairs available for testing through the demo program are:


    Sound good? Here's how you can reach us to get started. Give us a call (800) 516-3454 or contact us via email at We're available by phone 8 a.m. - 5 p.m. EST, Monday-Friday.

    Please be prepared to provide us with your name, email address, address, phone number, desired chair (see above), approximate budget and business name.


    • How long do I have before I need to decide?
      You can keep the chair for 14 days. Day 1 is the day the chair is delivered to you via FedEx, but the chair must be sent back by Day 14
    • Around Day 10 or so...
      A customer service rep will contact you and provide you with a shipping label. From there, we ask that you box it up, and arrange for FedEx to pick up the chair on the 14th day. Questions about this, let us know (
    • Are the demo chairs new or used?
      All chairs used in the demo program are brand new
    • What if I decide to buy a chair, but I want to pick a different color?
      No problem, just contact us to arrange the return shipping and we'll take your order for a new chair in the color of your choice
    • What if I decide to buy a different model?
      We've still got you covered. We'll help you return the demo and get a new order placed for a different chair
    • Can I order more than 1 (one) chair?
      Limit 1 (one) chair per customer and/or business
    • What if I only want to purchase 1 (one) chair?
      This program is designed for purchasing more than one chair at a time. Please check out our 30-day return policy for single chair orders